Convergetel VoIP for Business

Every client of ours is slightly different with unique needs and a singular set of circumstances. So when a client first contacts us we spend time understanding their current situation, their future needs and their specific circumstances. We then assess whether or not VoIP is the right option for them. And if it is, we put together a VoIP solution taking into consideration their budgetary requirements.

Example 1
This client simply wanted to cut costs. They already owned a PABX which did pretty much everything they needed. So we installed and configured a four line ATA that provided four PSTN ports into which they plugged 4 lines from their PABX. They kept four inbound lines and used the VoIP lines for outbound calls. A simple solution, that took a couple of days from ordering through to installation.

Example 2
This client had outgrown their two phone lines but was told by their phone company that the maximum number phone lines that they could have in their office was two, due to there being no other physical phone lines entering their offices. The client also wanted to use cordless phones so they could walk around the office while talking. We put in a simple VoIP solution that consisted of an eight port ATA and a new ADSL2+ network connection. The result being that we could supply eight phone ports, so the client could simply plug in their eight cordless handsets. The fact that they lowered their call costs and had the entire solution supplied and installed by us for $500 was a bonus.

Example 3
This client needed phones for 40 staff at two locations. However one of their locations didn’t have access to any phone lines or broadband internet. They required an individual phone number for each staff member so that people could dial them directly, as well as a main company phone number that people could call so that they could choose which department they would like to be connected through to themselves.

We solved all their requirements by building a unique solution using Direct Access (10 line), an Asterisk IP PBX, IP phone handsets and a microwave link between their sites and to the internet.